Privacy Policy

Privacy Policy – Shoalhaven Coast Electrical

Last updated: 10 August 2026

Shoalhaven Coast Electrical respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use and protect your information when you contact us, use our website or submit an enquiry through our Facebook or Instagram pages.

What information we collect

We may collect information such as:

• Your name 
• Phone number 
• Email address 
• Property or service address 
• Details about the electrical work or service you are enquiring about 
• Any other information you choose to provide to us. 

How we collect your information

We may receive your information when you:

• Contact us by phone, email or through our website 
• Request a quotation or book our services 
• Complete a contact or enquiry form 
• Submit a lead form through Facebook or Instagram 
• Contact or communicate with us through social media. 

How we use your information

We use your information to:

• Respond to your enquiry 
• Contact you about electrical services you have requested 
• Arrange quotations, appointments and electrical work 
• Provide and manage our services 
• Communicate with you about your job      
• Maintain appropriate business records 
• Improve our services and customer experience. 

We will only use your information for purposes reasonably related to your enquiry or our business activities or where required or permitted by law.

Facebook and Instagram enquiries

If you submit your details through a Facebook or Instagram lead form, the information you provide is sent to Shoalhaven Coast Electrical so that we can respond to your enquiry.

For example, we may use your name and phone number to contact you about the electrical work you have requested.

Facebook and Instagram are operated by Meta, which may separately collect and process information in accordance with its own privacy policies.

Sharing your information

We do not sell your personal information.

We may share information where reasonably necessary to provide our services, such as with contractors, suppliers or service providers involved in completing your job.

We may also disclose information where required or permitted by law.

Protecting your information

We take reasonable steps to protect your personal information from unauthorised access, loss, misuse or disclosure.

Access or correction

If you would like to know what personal information we hold about you, or believe that information we hold is incorrect, please contact us.

Privacy enquiries

If you have any questions or concerns about how we handle your personal information, please contact us:

Shoalhaven Coast Electrical
Phone: 0410 535 878 or 0414 544 013
Email: admin@shoalhavencoastelectrical.com.au
Website: shoalhavencoastelectrical.com.au

We will endeavour to respond to privacy enquiries or concerns as soon as reasonably possible.

Changes to this policy

We may update this Privacy Policy from time to time. The most recent version will always be available on our website. our website.